Elara Securities (India) Private Limited (“ESPL” or the “Research Provider”) takes the protection of your privacy very seriously. We will only use your personal information to deliver the services you have requested from us, and to meet our legal and regulatory responsibilities. We obtain information about you when you engage us to deliver our services and/or when you use our website, for example, when you contact us about our services. The personal information we collect from you will vary depending on which services you engage us to deliver. The personal information we collect might include but not limited to, your full name address, telephone number, email address, etc, which pages you may have visited on our website and when you accessed them. In general terms, and depending on which services you engage us to deliver, as part of providing our agreed services we may use your information to contact you over email or telephone, verify your identity where this is required, understand your needs and how they may be met, maintain our records in accordance with applicable legal and regulatory obligations, to send periodic emails on latest updates for the different areas, for processing of invoices or payments etc. We are required by legislation, other regulatory requirements to retain your data where we have ceased to act for you. The period of retention required varies with the applicable legislation.


We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes without taking explicit consent from you. Any staff with access to your information has a duty of confidentiality under the ethical standards that this firm is required to follow. However, we may share information under legal and regulatory compliance purposes with authorities. Please be assured that we will not release your information to third parties unless you have requested that we do so, or we are required to do so by law or regulation for example, by a court order or for the purposes of prevention and detection of crime, fraud or corruption.


Keeping your information up to date and accurate is important to us. We commit to regularly review and correct where necessary, the information that we hold about you. If any of your information changes, please email or write to us, or call us.


You have the right to ask for a copy of the information the Firm holds about you.


Whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given, or where you have chosen, a password which enables you to access information, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Your data will usually be processed in our offices in India. We take the security of your data seriously and so all our systems have appropriate security in place that complies with all applicable legislative and regulatory requirements.